Privacy Policy

Who we are

SGC Landscaping is the legal business name and is responsible for the personal information described in this policy. We provide bespoke patios and garden transformations for homeowners in Suffolk. Our business postcode is IP12 1PW; we do not publish a street address on this website. You can contact us about privacy or your information at sgclandscaping4711@gmail.com.

Information you choose to share

If you contact us by email or WhatsApp, we may receive the contact details and any message, project details or photographs you choose to send. We use this information to reply to you, discuss your enquiry and, where relevant, prepare or provide our services.

Please avoid including information that isn’t needed for your enquiry. WhatsApp is provided by Meta, and email is handled by your email provider; their own privacy terms also apply when you use those services.

Website analytics

We use PostHog to understand how people use this website and improve it. The site records page views and interactions such as clicks. Analytics may also involve information about your browser or device and identifiers stored in your browser, including cookies or local storage, depending on the analytics settings in use.

PostHog processes this information for us as an analytics provider. You can read more in PostHog’s privacy policy. We don’t use this website to ask you to create an account.

Cookies and analytics choices

This website uses essential browser storage to remember your analytics choice. PostHog analytics is optional and will only load if you accept analytics in the banner. If accepted, PostHog may store an identifier and session information in a first-party cookie and local storage. If you reject analytics, PostHog will not load. You can change your choice at any time using Cookie settings in the footer.

How we use information

We use enquiry information to respond to your request and take steps you ask us to take before providing a service. We use website analytics to understand and improve the site. Depending on the circumstances, applicable data protection law may require us to rely on a lawful basis such as taking steps at your request, our legitimate interests, or your consent. Where consent is required, it should be requested separately and can be withdrawn.

Sharing and retention

We share information with service providers only where needed to communicate with you or operate the website and its analytics. We keep enquiry emails and related messages for 4 months. After that, we delete them unless we need to retain specific information to meet a legal obligation or resolve a dispute. Analytics information is handled according to the settings and retention controls in PostHog.

Your choices and rights

Depending on the law that applies, you may have rights to request access to, correction or deletion of your personal information, to object to or restrict some processing, or to withdraw consent where processing is based on consent. To make a request, email sgclandscaping4711@gmail.com.

You can also complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy when our website or the way we handle information changes. The latest version will be available on this page.